Effective Date: November 2024
At GrandSlam Pest Control (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose information when you visit our website, engage our services, or interact with us. By using our website or services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information from you:
1. Personal Information
- Name
- Contact information (e.g., email address, phone number, mailing address)
- Payment details for service transactions
2. Non-Personal Information
- Browser type and version
- Device information (e.g., operating system)
- IP address
- Pages visited on our website and the time spent on them
3. Information from Cookies
Our website may use cookies and similar technologies to improve user experience. Cookies help us understand user behavior, remember preferences, and optimize our services.
How We Use Your Information
We use the information collected to:
- Provide pest control services and customer support
- Process payments and send invoices or receipts
- Communicate with you regarding appointments, promotions, or updates
- Improve our website’s functionality and user experience
- Comply with legal obligations
How We Protect Your Information
We implement industry-standard security measures to safeguard your information. These measures include encryption, firewalls, and secure access protocols. While we strive to protect your data, no method of transmission over the internet is 100% secure.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: Trusted third parties who assist us in delivering our services (e.g., payment processors or marketing agencies).
- Legal Requirements: When required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
Your Choices and Rights
- Access and Update: You can request access to or update your personal information by contacting us.
- Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe link in the email or contacting us directly.
- Cookies: You can adjust your browser settings to refuse cookies, though this may impact website functionality.
Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from them. If we become aware of any such data, we will take steps to delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The effective date at the top of this page will indicate the latest revision.